Privacy Notice

Privacy Notice for Primary Care Services (Updated July 2020)

If a patient chooses to change their data opt-out if they do not want their confidential patient information to be used for purposes beyond their individual care and treatment - for research and planning.

Choosing to opt-out will not affect their care and treatment. They will still be invited for screening services, such as screenings for bowel cancer.


Their opt-out is recorded against their NHS number on the Spine. It will remain unless they change their mind.


Any person registered on the Personal Demographic Services (PDS) and who consequently has an NHS number allocated to them is able to set a national data opt-out. The opt-out is stored in a central repository against their NHS number on the Spine.


When the opt-out is applied, the entire record (or records) associated with that individual must be fully removed from the data being disclosed


The patient can choose to opt-out securely online or through a telephone service: 0300 3035678


This means that as a single organisation, the issues of scope of responsibility, funding, differing objectives and drivers will be removed allowing clinicians to design effective, high quality clinical pathways to improve appropriate access and positively impact patient outcomes. Over time, we aim to increase the number of services and locations from which you will be able to access GP services. 

The model is called Vertical integration (VI) which is a care model where primary care physicians and their teams work together with providers of secondary and community care as part of one single organisation, offering a unique opportunity to redesign services from initial patient contact through on-going management and end of life care.

Within the practices, trained staff members use electronic and paper records to create and maintain an in-depth history of your NHS medical care within the practice and elsewhere (eg. Hospital visits), to help ensure that you receive the best possible healthcare. Anyone who accesses your data within the practice can only do so using an authorised login that identifies them and provides an audit trail of the records accessed.

At the Royal Wolverhampton Trust, the Primary Care Services team aim to provide you with safe and effective care to the highest standards. To do this your doctor and the team of health professionals caring for you will keep records about your health and any care you receive from the Trust. This is called your Health Records and may be stored in a paper form or on computer systems. This may include:


  • Basic details as your name, address, date of birth, NHS number, gender, next of kin, and ethnicity
  • Details of your appointments at the Practice or home visits
  • Details of your hospital appointments/visits
  • Notes and reports about your health, treatment and care
  • Results of x-rays, scans and laboratory tests
  • Relevant information from people who care for you and know you well, such as health professionals and relatives
  • Allergies and sensitivities
  • Current and historical medication
  • Family history

Extended access medical service - provision of weekday and/or weekend access to pre-bookable and same day appointments to general practice services, provided by Unity GP practices.

Under Article 6 of GDPR, the following condition can be met:

6(1)(e) ‘…for the performance of a task carried out in the public interest or in the exercise of official authority…’


Under Article 9 of GDPR, the following conditions can be met:

9(2)(h) ‘…medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems…’

6(1)(d) is available in life or death situations but should not be necessary for health or social care organisations to use in the performance of its tasks. This might apply in a situation where an organisation needs to act to prevent harm being caused by a patient or service user, to someone who has no relationship with the organisation.

Health and Social Act 2012 (As amended by the Health and Social Care (Safety and Quality) Act 2015, NHS Act 2006

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